Last updated: October 15, 2026

Marklyn Group Inc., operating the WrapTech and Private Eyes brands (“we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our websites, purchase our products or contact us.

This policy applies to both the WrapTech and Private Eyes online stores, which operate through a shared Shopify platform.

Information We Collect

Depending on how you interact with us, we may collect:

• Contact information: Your name, email address, telephone number, and billing and shipping addresses.

• Order information: Products purchased, order history, payment status, shipping details, and return or warranty information.

• Customer communications: Information you provide through contact forms, emails, product questions, reviews or support requests.

• Account information: Information you provide when creating or using a customer account, where available.

• Device and browsing information: Your IP address, browser type, device information, pages visited and interactions with our websites, collected through Shopify, cookies and similar technologies.

• Marketing preferences: Your subscription choices and preferences for receiving promotional communications.

Payments are processed through our checkout payment providers. These providers handle payment details according to their own privacy and security practices.

How We Use Your Information

We use personal information to:

• Process payments, fulfill orders and arrange delivery.

• Send order confirmations, shipping updates and other service communications.

• Respond to questions and manage returns, refunds and warranty requests.

• Provide and maintain customer accounts, where available.

• Operate, troubleshoot and improve our websites and customer experience.

• Detect and prevent fraud, unauthorized transactions and misuse.

• Send promotional communications when permitted by law and consistent with your preferences.

• Maintain business records and meet applicable legal obligations.

We seek consent where required and explain additional purposes if we wish to use your information in a materially different way.

How We Share Information

We may share information with service providers that help us operate our business, including:

• Shopify, which hosts and supports our online stores.

• Payment processors.

• Shipping carriers and fulfillment providers.

• Customer support, email and other technology providers.

• Analytics and marketing providers, where those services are enabled and subject to applicable consent requirements.

These providers receive information needed to perform their services. Their handling of information may also be governed by their own privacy policies.

We may disclose information when required or permitted by law, to respond to lawful requests, or to protect our customers, business and legal rights.

Information may also be disclosed as part of a proposed or completed business transaction, such as a merger or sale, subject to applicable privacy requirements.

Shopify

Our stores are hosted on Shopify. Shopify processes personal information to provide and support the online shopping experience.

Depending on the Shopify features enabled for our store, Shopify may also process information for purposes described in its own privacy notices, including improving and personalizing its services.

For more information about Shopify’s practices and privacy choices, visit the Shopify Consumer Privacy Policy.

Cookies and Similar Technologies

Our websites use cookies and similar technologies to support functions such as navigation, shopping carts, checkout and remembering preferences.

Depending on the tools enabled, these technologies may also help us understand website use, measure marketing performance or personalize advertising.

Where required, we request consent before using nonessential cookies or similar technologies. Where available, you can manage your preferences through our website’s privacy controls. You can also adjust your browser settings to block or delete cookies, although some website features may not work correctly.

Marketing Communications

If you subscribe to promotional communications, we may send product news, offers and updates consistent with your preferences.

You can unsubscribe using the link in our marketing emails or by contacting orders@alpena.ca.

Unsubscribing from marketing does not prevent us from sending necessary communications about your orders, payments, deliveries or support requests.

International Processing

We and our service providers may store or process personal information in Canada, the United States and other countries.

When information is processed outside your province or country, it may be subject to the laws of that location, including lawful access by courts or government authorities.

Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, supporting warranties, maintaining required records and resolving disputes.

Retention periods depend on the type of information and applicable business and legal requirements.

We use reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information. No method of online transmission or storage is completely secure.

Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights to request access to, correction of or deletion of your personal information, obtain a copy of it, or withdraw consent to certain uses.

Some requests may be subject to legal exceptions. For example, we may need to retain transaction records to meet legal obligations.

To make a request or raise a concern, email orders@alpena.ca with the subject line Privacy Request. We may need to verify your identity before responding.

You may also raise a complaint with the privacy regulator responsible for your jurisdiction.

Third-Party Links

Our websites may link to other websites or services. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services or legal requirements. The latest version will appear on this page with an updated date. We will provide additional notice or obtain consent when required.

Contact Us

For privacy questions, requests or complaints, contact:

Marklyn Group Inc.
Attention: Privacy Inquiries — WrapTech / Private Eyes
753011 2nd Line EHS
Mono, Ontario L9W 5W4
Canada

Email: orders@alpena.ca